Privacy Policy

Effective Date: January 1, 2025

At Overcoming Health Anxiety, your privacy is especially important to us given the sensitive nature of the topics we discuss. This policy explains how we handle your information when you visit [www.overcominghealthanxiety.com] (the “Site”) and use our services.

By using our Site, you agree to the practices described below. If you have any questions, please reach out to us directly.

1. The Information We Collect

We collect information that helps us provide a personalized and secure experience for you.

Information You Give Us: This includes your name and email address when you sign up for our newsletter or create an account. If you subscribe to our paid services, our third-party payment processors (like Stripe or PayPal) collect your billing details. We do not store your credit card information on our servers.
Health-Related Information: Because our work involves mental well-being, you may choose to share details about your health anxiety in surveys or community posts. Under laws like the GDPR, this is considered "special category data." We only process this information if you voluntarily provide it, and you can ask us to delete it at any time.
Automatic Information: Like most websites, we automatically collect basic data such as your IP address, browser type, and which pages you visit. This helps us understand how the Site is being used so we can improve it.

2. How We Use Your Information

We use your data to keep the Site running smoothly and to support your journey. Specifically, we use it to:

Manage your subscription and account access.
Send you requested updates or promotional materials (which you can opt out of at any time).
Analyze Site traffic to see which resources are most helpful to our members.
Prevent fraud and ensure our community remains a safe space.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share data in these limited circumstances:

Service Providers: We work with trusted companies to handle email delivery, payment processing, and site analytics. They are only allowed to use your data to perform these specific tasks for us.
Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or to protect the safety of our users.
Business Changes: If we ever merge with another company, your information may be transferred, but we will notify you before any changes to your privacy protections occur.

4. Community and Live Event Privacy

Our community features are designed for connection, but they come with privacy trade-offs that you should consider:

Public Forums: Anything you post in our community forums or chat rooms can be seen by other members. Please be cautious about sharing highly sensitive personal details.
Live Events & Support Groups: If you join a live Q&A or support group, other participants may see your name or image if you choose to turn on your camera/microphone.
Recordings: Some live sessions are recorded for the benefit of members who couldn't attend. We will always notify you at the start of a session if it is being recorded.

5. Cookies and Tracking

We use cookies and tools like Google Analytics and the Facebook Pixel to see how people find our site and interact with our content. This allows us to make our marketing more efficient and our content more relevant. You can disable cookies in your browser settings, though some parts of the Site may not function perfectly without them.

6. Your Rights and Control

Depending on where you live (such as the EU or California), you have specific rights regarding your data:

Access and Correction: You can ask for a copy of the data we have on you or ask us to fix inaccuracies.
Deletion: You can request that we delete your personal information or close your account entirely.
Withdraw Consent: If you’ve shared health-related information with us, you can withdraw your consent for us to keep that data at any time.

To exercise any of these rights, just email us at [email protected].

7. Data Retention and Security

We keep your information only as long as necessary to provide you with services or to comply with legal obligations. While we use industry-standard security measures to protect your data, please remember that no transmission over the internet is 100% secure.

8. International Users

Our Site is operated in the United States. If you are visiting from the EU or elsewhere, please be aware that your data will be transferred to and processed in the U.S. We use standard legal frameworks (such as Standard Contractual Clauses) to ensure your data remains protected during these transfers.

9. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from children. If we discover that a minor has provided us with personal data, we will delete it immediately.

10. Contact Us

If you have any questions about this policy or how we handle your information, we are here to help.

Email: [email protected]